Hi! 👋 I’m Zach, I love creating the conditions for great design to happen
For over a decade, I’ve applied design thinking and strategy to strengthen processes, systems, and services across organizations, brands, and experiences.
Background
Experience
Senior Design Strategist @ Scorpion (2019 - Present)
Interim Strategy Director @ Scorpion (2024)
Design Director @ Intersect GMD (2022-2023)
Design Strategy Director @ Toi (2017 - 2019)
Designer & Strategist @ ActiveColor (2015-2017)
Education & Certifications
MDI Candidate (CSUN)
BA Art & Design (CSUCI)
Design Led Strategy (University of Sydney)
Human Centered Service Design (IDEO U)
Integrated Service Experiences (IDF)
UX Management (Nielsen Norman)
UX Research (Nielsen Norman)
Design Thinking (IBM)
Primary Capabilities
Design Sprints & Workshops
Design Sprints
Co-Design Workshops
Discovery Workshops
Strategy Workshops
Brand Sprints
Discovery & Analysis
User Interviews
User Surveys
Usability Testing
User Journeys & Personas
Service Blueprints
Design Operations & Support
Design Briefs
Design Specifications
Design Management
Design Strategy
Design Execution