What I do
I’m a design strategist with 10 years of experience turning complex challenges into meaningful outcomes across UX, brand, and service design for enterprise companies, startups, and mission-driven organizations.
Design Sprints & Workshops
For the past seven years, I’ve designed and facilitated design thinking workshops, from sprints and co-creation sessions to research synthesis and alignment. I bring a deep toolkit of exercises and methods to craft and guide each session with clarity and purpose.
Discovery & Analysis
Over the last five years, I’ve deepened my expertise in design research and analysis. Partnering with Scorpion’s research team, I built a versatile toolkit rooted in qualitative methods — because true empathy starts with listening and learning directly from people.
Design Ops & Support
I drive collaborative design culture through processes that encourage early feedback, fast iteration, and shared ownership. Through critique, prototyping, documentation, and workshops, I help teams surface ideas, test assumptions, and align on solutions.
Testimonials
I had the pleasure of collaborating with Zach and his team as a client on a website redesign project for my company. Right from the start of the project I was completely impressed with his professionalism, enthusiasm and work ethic.
Amanda Barker | Goldfish Swim Schools
He’s one of the up and coming Workshop/Design Sprint facilitators, which I had the pleasure to participate in and learned a great deal from. He’s not just a facilitator, but now a well-rounded design strategist that is encompassing.
Aaron Wilson | Toi
He is a passionate UX strategist, designer, and facilitator - excellent at what he does, and always eager to learn more and grow. Our entire team benefited from his infectious desire to constantly improve. But what makes Zach so special is that he is simply one of the nicest people you'll ever meet.
Damjan Krajacic | ActiveColor